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  1. Kelley P. Archer, CISSR
    June 15, 2016 @ 10:50 am

    I would add that having or learning strong people skills, not just for negotiation but when dealing with customers, otherwise known as your users. One of the first things I look for when hiring is an individual’s personality and how well they can fit in with the existing staff. This doesn’t mean everyone has to be a professional presenter, just know and understand how to interact with others. There are many excellent resources available so I’m listing just a few.

    Several good resources are: http://www.helpguide.org/articles/relationships/effective-communication.htm

    https://uwaterloo.ca/centre-for-teaching-excellence/teaching-resources/teaching-tips/tips-students/being-part-team/teamwork-skills-being-effective-group-member

    http://www.newconversations.net/

    Good luck to everyone.

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